Most orders are filled within 10 to 30 minutes, at most.
This occurs when your MAC address doesn’t match the one on the system. Reasons include not providing the MAC address or providing the wrong one.
When you don’t provide a MAC address, we create one for you, assuming you are using STBEmu, which lets you edit it.
The MAC address should start with 00:1A:79:xx:xx: xx. If your device’s MAC address starts differently, you need to download an app that displays it in this format.
If you see this error, please provide us with your correct MAC address by contacting us
It is very common across all IPTVs for a channel to be blocked and stop working. But it’s soon replaced.
We want to clarify that we don’t manage or have access to any IPTV content.
Yes, if the service doesn’t work as you expected, we will provide a full refund within (10,20,30, and 45) days from the purchase date. In this case, we’d appreciate it if you could notify us via email or LiveChat without initiating a dispute.
If some channels are freezing, buffering, or not working sometimes:
Though almost all of our Servers are stable, sometimes some channels do freeze or donít work due to various reasons but itís not for permanently. Our expert engineers are always working to fix them.
Most of the times, these issues are temporary and caused by below reasons:
> Customer internet fluctuations.
> Issue with the box/apps/customer setup in general.
> Sometimes ISP make issue.
> Channel is down from the server end.
> Server update/restart from our end (weekly performance necessary).
Hope issues will be fixed ASAP.
All prices are in USD $
Make sure you exit app from menu.
You have to replace “Portal URL” and leave the “Inner Portal URL” empty.
Internet Protocol Television (IPTV) uses Internet technology to send television programming to your TV. IPTV uses a broadband Internet connection for top international programming directly to your home without a satellite dish. Just connect your receiver to your IPTV Internet from the house and on your TV, then sit back and enjoy
A traditional satellite dish requires the customer to install it at their location. IPTV offers a unique solution for customers who are unable to receive satellite programming (due to no line-of-sight to the satellite or apartment limitations). IPTV provides higher-quality service at a lower cost than traditional satellite service.
To install and use IPTV, you need a high-speed Internet connection (recommended or higher) of at least 20 Mbps, and a functioning Smart TV. The recipient of the IPTV is.
Please use the speed test server below to test your internet connection. Do this a few times throughout the day. This will give you a good idea of the overall internet speed available to you. A stable 4.0 Mbps is the minimum requirement.
http://www.speedtest.net/
Yes, IPTV is perfect for people living in apartments! IPTV works well everywhere with high-speed internet, including apartment buildings or high-rise buildings, or where a satellite TV dish cannot be installed at your home. Often traveling? Use IPTV to watch your favorite programs on the go or at your temporary destination.
Yes, you can buy and use IPTV if you do not qualify for a satellite TV service. Since IPTV delivers international programming to your TV via the Internet, no satellite dish is required. Moreover, to qualify, you need a high-speed internet connection of at least 4.0 Mbps or higher.
First, please check your network connection, reboot your router and device, and then try again.
Secondly, if your network connection is working, please check whether your account is used on other devices, as you can now from a mobile device.
Yes. Our service is available worldwide to everyone.
Please note that one subscription can be used on ONLY 1 device. If you try the same Mac on multiple devices, the system will block your Mac address. If you want to use various devices, then you have to purchase connections.
Pay with your Debit/Credit, VISA, Master Card, PayPal, or Crypto through a secure payment gate with automatic currency conversion and no hidden fees.
Subscription will become active from the moment you receive your activation credentials in your email.
Example:
David subscribed for 3 Months on February 1st at 11:55 PM, and activation credentials were received on February 2nd at 00:10 AM. David’s subscription will become active on February 2nd, 00:10 AM for the next 3 months.
– Check if you entered your activation details correctly.
– Check your network connection, reboot your router and device, and then try again.
– If you have a PC/Laptop, etc. connected to the same internet network, check if you are not overloading your network by downloading or watching movies, etc on these devices.
– Your Internet needs to have a minimum of 1 Mbps download and 1 Mbps upload speed.
– Reboot your devices and wait for 30 seconds before turning them back on (STBs, Android Boxes, Routers, Cable modems)
– Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi.
– If your network connection is not the problem, please check whether your account is used on other devices.
– Please visit www.whatismyip.com by using a computer, and send us the IP Address you see displayed for restoration.
– Check if the device/app/program has the latest software and firmware updates.
– Check the download speed on the actual device that is streaming our service. You may have 50 Mbps on your computer, but the device could be considerably slower, indicating a problem on your internal network.
– Check for any high processor demanding applications running in the background that can be stopped, this is very important for low-end devices.
– Check if your ISP is having problems in your area. An excellent site to check this is downdetector.co.uk
– Try uninstalling and reinstalling your app/program; your activation will not be lost.
We strive to provide you with a high level of service at significantly discounted rates. So please keep this in mind first and foremost.
If a channel is down, we will do our best to restore it to service.
Please use the guidelines below before reporting a channel:
– Stop and give it a couple of minutes. We reboot and swap channels when needed. The channel may be coming back.
– Is this happening on all channels? If it is, you need to check on your end.
– Reboot your devices and wait for 30 seconds before turning them back on (STBs, Android Boxes, Routers, Cable modems)
– Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi.
If, while you are watching a channel, the service appears to have paused, select and open another channel, then return to the original channel to see if it is now playing. This can be due to a second break in transmission; the software will halt under these conditions.
Sometimes you may experience buffering due to low internet speed or high internet traffic.
Cause:
The most common cause of buffering is a slow internet connection. This may be due to low internet speed or other users hogging bandwidth in your house. Do you have lots of users in your home? Disconnect them all and try again.
The second reason is that you are using Wi-Fi, which is not suited for watching TV, as you need a direct (LAN) connection to the internet network to enjoy smooth, uninterrupted viewing.
Resolution:
Connect directly to your router using a LAN (Ethernet) cable, or to a powerline adapter.
If not possible, try moving the box closer to the router.
Change your WI-FI channel. To avoid interference with nearby devices.
If you experience buffering, press “pause” for 10-15 seconds and resume; most of the time, that will eliminate the need to buffer.
If you are using a set-top box such as MAG or AVOV and have just set it up with our service, you will need to perform a hard reset. Power off your device, unplug your power cable, and re-plug it in.
For Kodi, you will need to clear your cache. If unsuccessful, attempt installation of Kodf.
Because of the decoder setting problem, some channels only have sound without images/video. Please do the following:
1. Go to Settings in your device/app/program.
3. Choose Native for the Decoder Restart.
We cannot guarantee that all channels will work properly due to your Internet speed, Individual channel technical difficulties, or if an incompatible device/app/program is used.
Please check whether your account is used on other devices.
We only restore it 2 times per subscription. If your account is banned again after restoration, please get in touch with us.
*If you abuse our service by using multiple devices for one subscription, be aware that we may permanently ban your subscription.
-Did you give us the correct MAC address?
-Are you using a firewall, proxy, or VPN? If so, our servers won’t allow you to connect.
– Is your Internet speed at the recommended minimum— 8 Mbps for HD channels—or higher?
– Is your device wired in (Ethernet) or is it connected wirelessly (WiFi or mobile data)? Ethernet will always be faster and more stable; use Ethernet if you can.
– Are your device’s specs powerful enough to effortlessly handle live HD streaming?
– If you’re using an STB emulator, did you follow the steps in our guide to set up the Android STB Emulator?
– If you’re using an STB emulator, have you tried wiping your app’s cache then restarting your device?
– If you’re using a MAG box, have you tried restarting your device?
– If you’re using an Android device/MAG bo,x have you tried logging ou,t then factory resetting your device?
– Have you double-checked the server portals we sent you in the activation e-mail?